Affiliates & Partner Levels

Partner workspaces can refer new customers to Cloudax, earn commission from their paid subscriptions, and unlock additional affiliate and reseller benefits as their annual partner value grows.

Affiliate Programme

Open Resources → Partners → Earn with Cloudax to find your workspace's affiliate link. The link belongs to the workspace, not an individual member, so authorised members of the same partner workspace see and share the same link.

When a visitor follows the link, Cloudax remembers the referral for up to 90 days. If they create a new workspace during that period, that workspace is permanently attributed to your partner workspace.

Commission

You earn affiliate commission on each eligible paid invoice from an attributed workspace for the lifetime of that workspace's account while the attribution and programme remain eligible. Commission is calculated on paid Cloudax fees excluding VAT and telephony pass-through. Starter is capped at 15%, and annual-prepaid commission is ten percentage points below the standard level rate.

Commission becomes available 30 days after the customer's payment. Refunds and other billing adjustments can reduce unpaid commission or be carried forward against future commission.

The dashboard shows:

• Total referred and paying workspaces.
• Commission in its 30-day pending period.
• Commission available to withdraw.
• Withdrawals awaiting approval and commission already paid.
• Lifetime commission across credited and paid invoices.
• A referral list and itemised commission ledger.

Withdraw Commission

Before your first withdrawal, connect a payout account from the Commission withdrawals card and complete the secure account setup. You can return to this card at any time to refresh the account status.

To request a withdrawal:

1. Wait until at least £50 of commission is available.
2. Clear any outstanding negative commission adjustment shown on the dashboard.
3. Select Withdraw. The request includes all commission currently available to withdraw.
4. Wait for approval. After approval, the payment is sent to your connected bank account and its progress appears in withdrawal history.

Manage Payout Details

After connecting a payout account, use the dashboard button beside the withdrawal controls to review transactions and update your bank, business and tax details.

Partner Levels

One level governs standard affiliate commission and reseller base-plan discount. The level is based on trailing-12-month retained platform revenue, subject to any written bespoke terms.

• Registered (£0+): 15% affiliate commission or standard base-plan reseller discount.
• Authorised (£5,000+): 20% commission or standard base-plan reseller discount.
• Certified (£25,000+): 25% commission or standard base-plan reseller discount.
• Strategic (£100,000+): 30% commission or standard base-plan reseller discount. Resource-backed Strategic benefits require a written Partner plan.

Affiliate and Reseller Levels

Your single Partner level sets the standard rate. A customer purchase follows either the affiliate route or the reseller route, never both. Resellers buy against monthly list pricing and may offer and fund their own longer customer terms.

Related Guides

• Partner Programme
• Managing Clients
• Pricing & Margins